Posted June 22, 2010 by That Teowonna!
Believe it or not, there is such a thing as over service. Some people call it overkill. I call it aggravation. Know what? My workplace actually has a very large, nice cafeteria. I go to Chick-fil-A because I need to get out the office; away from the aggravation. As soon as I think I can relax, here you go…
I don’t know about anyone else, but That Teowonna: 1) does not want people who don’t know me calling me ‘sweetheart’ and ‘darling’; 2) don’t want to have my name announced when my food is ready; 3) don’t even want you to know my name; 4) don’t want you to take my tray to my table for me; 5) don’t want you snatching my cup away to refill it 6) nor do I want you stopping by my table every 2 minutes to make sure everything is still ok.
When I go to Chick-fil-A, all I want is to: 1) order my food in anonymity, 2) sit down at my table in peace, 3) eat without interruption, 4) catch up on email, facebook and twitter, (again without interruption), 5) get my refill of sweet tea or lemonade and 6) go back to work.
Now, if you really want to make me happier, 1) get rid of those damn flies that were buzzing around my legs and head; 2) fill up that hollow space in middle of my large ice cream cone; and 3) make the lemonade the same price as the sweet tea. That will definitely improve your service, in the eyes of That Teowonna!
Mr. Chick-fil-A, you are already the tops when it comes to fast food customer service. There is nobody better than you; no one can compete. But I’ll be darned if you ain’t trying to screw it up!
P.S. The tomatoes on my sandwich today were the best I’ve had all season! Where did you find those?